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Report: AI in Practice: How Malaysia’s Banks & DFIs are Adopting and Governing AI

Discover how Malaysia's financial institutions are scaling AI, strengthening governance, and building the capabilities needed to move from experimentation to enterprise-wide adoption.

AI in Hong Kong: The Enterprise Adoption Story

Explore five AI trends shaping enterprise priorities in Hong Kong, from governance and data to workforce readiness and adoption.

Building Hong Kong’s AI Advantage: Infrastructure, Innovation & Industry

Six trends emerging across Hong Kong's technology landscape and what they suggest about the direction of AI over the coming years.

Manufacturing in Asia Pacific: AI, Resilience & Industrial Competitiveness

AI is reshaping Asia Pacific manufacturing, enabling smarter factories, resilient operations, and new models of industrial competitiveness.

New Zealand’s AI Productivity Paradox: The Gap Between Deployment & Redesign

New Zealand has strong sustainability credentials, but the next phase will be defined by whether technology adoption can keep pace with intent.

Report: Data Readiness for AI: Building the Foundation for Enterprise Scale AI

AI is accelerating cyber threats and shrinking response windows, forcing organisations to rethink security models built for a slower-paced threat landscape.

Whitepaper: From Fragmented Touchpoints to Connected Journeys

This whitepaper shows how commerce intelligence enables a cross-channel, full-funnel strategy across India’s fragmented ecosystem.

Report: Mind the Gap: Bridging the AI Infrastructure Readiness Divide​​

Ecosystm collaborated with ST Telemedia Global Data Centres to assess AI infrastructure readiness across Asia Pacific, identifying progress and gaps in organisations’ AI journeys.

Report: Sovereign AI: Strategic Control In A Multi Polar World

This report shows how to design sovereign AI so states and organisations retain real control over critical systems, data, and models in a multi-polar world.
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Whitepaper: From Planning to Progress: AI-Driven Sustainability in Practice

Ecosystm, in partnership with Kyndryl and Microsoft, presents the findings of the 3rd edition of the Global Sustainability Barometer Study. This year the research takes a deeper look at how organisations are using AI to turn sustainability ambitions into measurable outcomes.

Whitepaper: Accelerating SME AI Adoption Through Open Source in Malaysia’s Digital Future

Ecosystm, in collaboration with Red Hat and supported by the National AI Office Malaysia (NAIO), has released a new study exploring Malaysia’s ambition to become an artificial intelligence (AI) leader.

eBook: Making AI Work: Strategy, Data, and the Power of Ecosystems

AI is reshaping business faster than ever, moving from hype to a boardroom must-have. Yet, many organisations struggle with strategy, data readiness, and scaling impact. Authored by Sash Mukherjee, this eBook in partnership with Snowflake, examines these challenges and provides a clear roadmap for leading with AI at scale.

Ecosystm VendorSphere: Inside Lenovo’s Strategy for the Distributed AI Future 

At Lenovo’s Global Industry Analyst Conference held in Raleigh, North Carolina, the conversation was unmistakably centred on AI. The company’s leadership spoke with the confidence of an organisation that no longer views AI as a feature or a future trend, but as the operating principle of its business.
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Ecosystm VendorSphere: Qualtrics X4 Sydney 2025

Qualtrics, a leading global Voice of Customer (VoC) provider, held its annual X4 conference in May, at the ICC in Sydney. The event included an exclusive media lunch and focused on Qualtrics’ latest announcements and product enhancements, many of which were first unveiled at its US event in March.
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AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.
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Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.
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Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

Scaling Deep Tech & Enterprise Leadership

New Zealand has long delivered exceptional deep tech, producing advanced science and engineering in agriculture, health, materials, and aerospace. Limited scale and geographic isolation shaped solutions that were rigorous, original, and technically deep.

5 Forces Shaping India’s Digital Economy in 2026

India’s digital landscape is at a turning point. Some organisations have robust infrastructure, skilled teams, and established innovation practices, while many still face gaps in technology, talent, and regulatory clarity.

2026 Tech Trends: CISO Playbook

AI is playing an increasing role in cybersecurity and enterprise operations, but CISOs face a practical reality: tools alone don’t reduce risk or deliver value.

2026 Tech Trends: What Business Leaders Need to Know

By now, enterprise leaders understand how AI is reshaping work, customer decision-making, and competitive dynamics. In 2026, the focus must shift to delivering practical, measurable impact while safeguarding trust, skills, and operational resilience.

Sovereign AI In New Zealand: Global Innovation With Local Control

New Zealand’s AI strategy encourages the use of global models, but that introduces real questions around jurisdiction, service continuity, and regulatory control.

2026 Tech Trends: CIO Playbook

AI is transforming enterprise technology at unprecedented speed. Agentic AI platforms are automating complex workflows, while domain-specific and edge AI are scaling rapidly.

Rewiring Enterprise Applications AI Driven Execution

Many enterprise applications were designed to record and manage work. Today’s priorities demand something different. As organisations embed AI into business processes, applications must support faster decisions, coordinated execution, and greater operational visibility. Here is what you need to know about the forces reshaping enterprise applications.

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Infrastructure Rewired: From Capacity to Coherence

The conversation around infrastructure is shifting from capacity to coherence. Here is what you need to know about the infrastructure trends emerging across Asia Pacific.

How Shadow AI Manifests Across Tools Systems

Where are the biggest Shadow AI risks coming from? Explore here.

India’s Digital Shift Being Tested Inside Enterprise Systems

India’s digital shift is changing the role of technology leaders. The focus cannot be just on on delivering systems, but on shaping business outcomes across risk, cost, performance, and growth.

Hybrid Cloud 2.0: Designing for Sovereign AI

This video explores why Hybrid Cloud 2.0 is becoming a broader rethink of infrastructure design, control and resilience.

Scaling Agentic AI: The Governance Framework

Here are the key governance layers and technical controls to consider.
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Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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