Insights

Report: Mind the Gap: Bridging the AI Infrastructure Readiness Divide​​

Ecosystm collaborated with ST Telemedia Global Data Centres to assess AI infrastructure readiness across Asia Pacific, identifying progress and gaps in organisations’ AI journeys.

Finding the Sweet Spot for AI Agents

Where agentic AI is delivering impact, what is slowing adoption, and how organisations can scale it with the right balance of autonomy, oversight, and risk.

Hybrid Cloud 2.0: Designing for Sovereign AI in New Zealand

Why Hybrid Cloud 2.0 is becoming the foundation for sovereign AI in New Zealand

From Access to Control: New Zealand’s Digital Direction

A look at how businesses and public services in New Zealand are adapting to new technologies.

Global Partnerships Reshaping India’s Tech Foundations​

Six partnerships that show how India is building capability across critical technology ecosystems.

Modernisation with a Mandate

Our Pulse of India’s CIOs Study 2026 shows a clear focus on initiatives that enhance customer experience, improve service quality, and deliver new digital offerings, while simultaneously strengthening the operational backbone that makes these ambitions possible.

IBM Think Leader Insights: Building the AI-First Enterprise

Large language models have shaped the first wave of enterprise AI, but they are not the optimal choice for every application. This report authored by Ecosystm Principal Advisor Darian Bird examines why small language models are becoming an important part of enterprise AI architectures.

Australia Google Cloud Summit 2026: Highlights From Sydney

The 2026 Google Cloud Summit and Analyst Connect in Sydney highlighted a shift in how competitive advantage is being framed in the cloud market. Here are the 5 key takeaways.

Report: Right-Sizing Enterprise AI: The Rise of Small Language Models

Large language models have shaped the first wave of enterprise AI, but they are not the optimal choice for every application. This report authored by Ecosystm Principal Advisor Darian Bird examines why small language models are becoming an important part of enterprise AI architectures.

Modernising the Banking Core: Commonwealth Bank of Australia’s Banking Platform Re-architecture

Discover how Commonwealth Bank modernised its core platform to boost resilience, innovation, and AI-ready banking capabilities.

Report: AI in Practice: How Malaysia’s Banks & DFIs are Adopting and Governing AI

Discover how Malaysia's financial institutions are scaling AI, strengthening governance, and building the capabilities needed to move from experimentation to enterprise-wide adoption.

Report: Data Readiness for AI: Building the Foundation for Enterprise Scale AI

AI is accelerating cyber threats and shrinking response windows, forcing organisations to rethink security models built for a slower-paced threat landscape.

AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.

Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.

Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

From Access to Control: New Zealand’s Digital Direction

A look at how businesses and public services in New Zealand are adapting to new technologies.

Global Partnerships Reshaping India’s Tech Foundations​

Six partnerships that show how India is building capability across critical technology ecosystems.

Modernisation with a Mandate

Our Pulse of India’s CIOs Study 2026 shows a clear focus on initiatives that enhance customer experience, improve service quality, and deliver new digital offerings, while simultaneously strengthening the operational backbone that makes these ambitions possible.

AI in India: Understanding vs Implementation

Insights from the Pulse of India's CIOs Study, 2026, by Ecosystm show a shift in how organisations are approaching innovation. Boardroom conversations are moving away from AI hype to focus on building technology environments that are stable, resilient, and trusted.

Tech M&A Signals: Compute, Orchestration & Sovereignty

Recent tech deals show where organisations are investing to support AI at scale.

Sovereign AI for Cultural Integrity & Social Legitimacy

Insights from the Pulse of India's CIOs Study, 2026, by Ecosystm show a shift in how organisations are approaching innovation. Boardroom conversations are moving away from AI hype to focus on building technology environments that are stable, resilient, and trusted.

2026 Tech Trends: What Business Leaders Need to Know

This guide outlines the leadership priorities shaping the year ahead and the practical shifts executives must make to align strategy, workforce, and operations in an AI-driven enterprise.

2026 Tech Trends: CIO Playbook

This guide highlights the trends and practical takeaways to help CIOs drive innovation and informed decisions in 2026.

New Zealand Tech Trends 2026

New Zealand’s history of AI experimentation has built strong foundations; but 2026 calls for scaling with purpose. Success will depend on aligning all stakeholders – from government bodies managing AI governance to startups sharpening commercial discipline – around a clear, unified vision.

Ecosystm Predicts: Resilience: Top 5 Cyber Trends for 2026

Explore Ecosystm’s top forecasts for 2026 and prepare for a year where resilience, governance, and trust become core business priorities.

Ecosystm Predicts: Intelligence: Top 5 Enterprise AI Trends for 2026

Discover the key enterprise AI trends shaping the tech landscape in 2026, and what’s changing, why it matters, and how leaders need to prepare.

Ecosystm Predicts: Foundations: Top 5 Infra Trends for 2026

Infrastructure will shape who leads and who lags in 2026. Growing AI demands are exposing the limits of legacy systems, siloed data, and energy capacity, forcing organisations and governments to strengthen their core foundations. Discover the top infrastructure trends shaping the tech landscape in 2026 and what leaders need to prioritise.

Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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