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Key Tech Trends & Disruptions in 2026

In 2025, AI moved from content generation to autonomous action, with multi-step agentic AI workflows forcing a rethink of work, decisions, and value creation. In 2026, organisations will focus on scaling these systems – balancing speed, control, and trust – while redesigning workflows, decision rights, and value creation.

Leading with People and Planet: New Zealand’s Tech Imperative 

New Zealand’s public sector is redefining what it means to innovate with technology. The focus has shifted from just “digitisation for efficiency,” to purpose-driven outcomes – rooted in sustainability, equity, and trust and guided by Māori worldviews that emphasise the relationship between people and the environment (te tangata me te taiao).
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Ground Realities: New Zealand’s Tech Pulse  

Innovation is a shared national mission in New Zealand – one grounded in trust, inclusion, and long-term value. Technology is evolving faster than ever, but what defines the country’s progress is how purposefully it’s being applied.
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Whitepaper: From Planning to Progress: AI-Driven Sustainability in Practice

Ecosystm, in partnership with Kyndryl and Microsoft, presents the findings of the 3rd edition of the Global Sustainability Barometer Study. This year the research takes a deeper look at how organisations are using AI to turn sustainability ambitions into measurable outcomes.

Ecosystm VendorSphere: Inside Lenovo’s Strategy for the Distributed AI Future 

At Lenovo’s Global Industry Analyst Conference held in Raleigh, North Carolina, the conversation was unmistakably centred on AI. The company’s leadership spoke with the confidence of an organisation that no longer views AI as a feature or a future trend, but as the operating principle of its business.

Whitepaper: Accelerating SME AI Adoption Through Open Source in Malaysia’s Digital Future

Ecosystm, in collaboration with Red Hat and supported by the National AI Office Malaysia (NAIO), has released a new study exploring Malaysia’s ambition to become an artificial intelligence (AI) leader.

Report: AI in Practice: How Malaysia’s Banks & DFIs are Adopting and Governing AI

Discover how Malaysia's financial institutions are scaling AI, strengthening governance, and building the capabilities needed to move from experimentation to enterprise-wide adoption.
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Modernising the Banking Core: Commonwealth Bank of Australia’s Banking Platform Re-architecture

Discover how Commonwealth Bank modernised its core platform to boost resilience, innovation, and AI-ready banking capabilities.

Report: Data Readiness for AI: Building the Foundation for Enterprise Scale AI

AI is accelerating cyber threats and shrinking response windows, forcing organisations to rethink security models built for a slower-paced threat landscape.

Report: The Narrowing Window: How AI Compresses Cybersecurity Response Times

AI is accelerating cyber threats and shrinking response windows, forcing organisations to rethink security models built for a slower-paced threat landscape.

Report: Structural Constraints in India’s AI & Deep Tech Ecosystem

The factors that are likely to accelerate India’s shift from a participant to an owner in the deep-tech ecosystem.

AWS Analyst Summit: Highlights from Singapore

At the AWS Analyst Summit in Singapore, AWS leadership outlined their vision for AI and how they are helping customers keep pace with rapid technological.

Ecosystm VendorSphere: Inside Lenovo’s Strategy for the Distributed AI Future 

At Lenovo’s Global Industry Analyst Conference held in Raleigh, North Carolina, the conversation was unmistakably centred on AI. The company’s leadership spoke with the confidence of an organisation that no longer views AI as a feature or a future trend, but as the operating principle of its business.
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Ecosystm VendorSphere: Qualtrics X4 Sydney 2025

Qualtrics, a leading global Voice of Customer (VoC) provider, held its annual X4 conference in May, at the ICC in Sydney. The event included an exclusive media lunch and focused on Qualtrics’ latest announcements and product enhancements, many of which were first unveiled at its US event in March.
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AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.
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Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.
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Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

AI in Hong Kong: The Enterprise Adoption Story

Explore five AI trends shaping enterprise priorities in Hong Kong, from governance and data to workforce readiness and adoption.

Building Hong Kong’s AI Advantage: Infrastructure, Innovation & Industry

Six trends emerging across Hong Kong's technology landscape and what they suggest about the direction of AI over the coming years.

Manufacturing in Asia Pacific: AI, Resilience & Industrial Competitiveness

AI is reshaping Asia Pacific manufacturing, enabling smarter factories, resilient operations, and new models of industrial competitiveness.

New Zealand’s AI Productivity Paradox: The Gap Between Deployment & Redesign

New Zealand has strong sustainability credentials, but the next phase will be defined by whether technology adoption can keep pace with intent.

AI in Indonesia: Strengthening the Foundations for Enterprise Adoption

Indonesia is building the foundations for AI across a geographically complex and rapidly digitising economy. But enterprise adoption is moving at a different pace.

Banking in Asia Pacific: Faster Systems, Higher Stakes, New Risk Dynamics

These are the 5 shifts reshaping banking across Asia Pacific.

Scaling Agentic AI: The Governance Framework

Here are the key governance layers and technical controls to consider.

The Architecture of Specialised AI Agents

How AI is shifting from single systems to agent networks, and why orchestration and governance are key to scaling them.

Finding the Sweet Spot for AI Agents

Where agentic AI is delivering impact, what is slowing adoption, and how organisations can scale it with the right balance of autonomy, oversight, and risk.

Themes Defining New Zealand’s Next Wave of Enterprise Innovation

Enterprise innovation in New Zealand has to advance on several fronts – from purpose-driven technology and Māori data stewardship to sovereign AI, deep tech adoption, and human-AI collaboration.

Ensuring Trust and Control: CISO Playbook

AI does not improve security by default. For CISOs, adoption of AI is a given; the focus now shifts to accountability. As the executives responsible for enterprise risk, data protection, and security architecture, CISOs are uniquely positioned to govern how AI is deployed, monitored, and controlled.
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2026 Tech Trends: What Business Leaders Need to Know

This guide outlines the leadership priorities shaping the year ahead and the practical shifts executives must make to align strategy, workforce, and operations in an AI-driven enterprise.
Ecosystm-Podcast Episode-37-Transforming-Financial-Services-Insights-from-Shayan-Hazir-HSBC-Cover

Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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