Insights

AI in India: Understanding vs Implementation

Insights from the Pulse of India's CIOs Study, 2026, by Ecosystm show a shift in how organisations are approaching innovation. Boardroom conversations are moving away from AI hype to focus on building technology environments that are stable, resilient, and trusted.

Tech M&A Signals: Compute, Orchestration & Sovereignty

Recent tech deals show where organisations are investing to support AI at scale.

Sovereign AI for Cultural Integrity & Social Legitimacy

Insights from the Pulse of India's CIOs Study, 2026, by Ecosystm show a shift in how organisations are approaching innovation. Boardroom conversations are moving away from AI hype to focus on building technology environments that are stable, resilient, and trusted.

The Human Edge of Enterprise Innovation

AI will strengthen workforce strategy in New Zealand when governance and clarity align.

Stability & Trust: Foundations of Innovation in India

Insights from the Pulse of India's CIOs Study, 2026, by Ecosystm show a shift in how organisations are approaching innovation. Boardroom conversations are moving away from AI hype to focus on building technology environments that are stable, resilient, and trusted.

Report: Sovereign AI: Strategic Control In A Multi Polar World

This report shows how to design sovereign AI so states and organisations retain real control over critical systems, data, and models in a multi-polar world.

Report: Shadow AI: Risks, Exposure & Governance

Ecosystm’s Darian Bird and Sash Mukherjee look at why Shadow AI is becoming a real business risk and how organisations can bring it under better visibility and governance.

Whitepaper: From Fragmented Touchpoints to Connected Journeys

This whitepaper shows how commerce intelligence enables a cross-channel, full-funnel strategy across India’s fragmented ecosystem.

Report: Mind the Gap: Bridging the AI Infrastructure Readiness Divide​​

Ecosystm collaborated with ST Telemedia Global Data Centres to assess AI infrastructure readiness across Asia Pacific, identifying progress and gaps in organisations’ AI journeys.

Report: Sovereign AI: Strategic Control In A Multi Polar World

This report shows how to design sovereign AI so states and organisations retain real control over critical systems, data, and models in a multi-polar world.

Whitepaper: From Planning to Progress: AI-Driven Sustainability in Practice

Ecosystm, in partnership with Kyndryl and Microsoft, presents the findings of the 3rd edition of the Global Sustainability Barometer Study. This year the research takes a deeper look at how organisations are using AI to turn sustainability ambitions into measurable outcomes.

Whitepaper: Accelerating SME AI Adoption Through Open Source in Malaysia’s Digital Future

Ecosystm, in collaboration with Red Hat and supported by the National AI Office Malaysia (NAIO), has released a new study exploring Malaysia’s ambition to become an artificial intelligence (AI) leader.

Ecosystm VendorSphere: Inside Lenovo’s Strategy for the Distributed AI Future 

At Lenovo’s Global Industry Analyst Conference held in Raleigh, North Carolina, the conversation was unmistakably centred on AI. The company’s leadership spoke with the confidence of an organisation that no longer views AI as a feature or a future trend, but as the operating principle of its business.

Ecosystm VendorSphere: Qualtrics X4 Sydney 2025

Qualtrics, a leading global Voice of Customer (VoC) provider, held its annual X4 conference in May, at the ICC in Sydney. The event included an exclusive media lunch and focused on Qualtrics’ latest announcements and product enhancements, many of which were first unveiled at its US event in March.

AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.

Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.

Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

AI in Hong Kong: The Enterprise Adoption Story

Explore five AI trends shaping enterprise priorities in Hong Kong, from governance and data to workforce readiness and adoption.

Building Hong Kong’s AI Advantage: Infrastructure, Innovation & Industry

Six trends emerging across Hong Kong's technology landscape and what they suggest about the direction of AI over the coming years.

Manufacturing in Asia Pacific: AI, Resilience & Industrial Competitiveness

AI is reshaping Asia Pacific manufacturing, enabling smarter factories, resilient operations, and new models of industrial competitiveness.

New Zealand’s AI Productivity Paradox: The Gap Between Deployment & Redesign

New Zealand has strong sustainability credentials, but the next phase will be defined by whether technology adoption can keep pace with intent.

AI in Indonesia: Strengthening the Foundations for Enterprise Adoption

Indonesia is building the foundations for AI across a geographically complex and rapidly digitising economy. But enterprise adoption is moving at a different pace.

Banking in Asia Pacific: Faster Systems, Higher Stakes, New Risk Dynamics

These are the 5 shifts reshaping banking across Asia Pacific.

Ground Realities: India Tech Pulse

India’s expanding public infrastructure and dynamic private sector are laying the groundwork for scalable growth. priority is to make this evolution inclusive, resilient, and future-ready. Ecosystm conversations with industry leaders in the country highlight a clear imperative: ambition must be matched by execution, and innovation must advance alongside inclusion.

Ground Realities: Australia Tech Pulse

Australia’s tech sector is growing fast – but skills, connectivity, and governance gaps remain hurdles. The good news? Ecosystm conversations with leaders show how these challenges are being tackled head-on, with responsible AI embedded and innovation aligned to sustainability goals.

Ground Realities: Singapore Tech Pulse

At Ecosystm, our discussions with policymakers and enterprise leaders show how the Singapore is shaping its digital future with real-world impact, regional relevance, and long-term resilience.

Ground Realities: The Philippines’ Tech Pulse

The Philippines is shifting gears – and the shift is already visible across government, finance, education, healthcare, and commerce, powered by stronger infrastructure, clearer regulation, and a push for inclusion. At Ecosystm, our conversations with business and tech leaders reveal how the country is building equity, resilience, and innovation to fuel its next wave of growth.

Ground Realities: Thailand Tech Pulse

Thailand is at a pivotal point in its digital journey, where big ambitions meet pressing realities. The country’s future growth and resilience will hinge on how quickly it can close infrastructure gaps, expand inclusion, and accelerate its digital economy. At Ecosystm, our conversations with Thai leaders highlight where the urgency is greatest and what actions are needed to move from vision to impact.

Ground Realities: Malaysia Tech Pulse

Malaysia is shifting from the idea of transformation to tangible impact. Insights from Ecosystm’s market engagements reveal the forces shaping the nation’s innovation agenda and how enterprises are turning digital initiatives into measurable growth.

Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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