In today’s fast-moving financial landscape, organisations need more than strategy. They need products that delight customers, deliver measurable value, and are built on trust.

Jacqui Visch is a Principal Advisor at Ecosystm with over two decades of BFSI experience across Macquarie, PwC, Westpac and AMP. She has led global teams of more than 1,000 people to deliver large-scale digital, data, and AI transformations that have achieved up to 25% cost efficiencies, 40% improvement in digital adoption, and sustained uplift in customer engagement.

Jacqui brings deep expertise in digital strategy, data and AI, cloud, and operating model transformation. Her leadership balances innovation with proportionate risk management and a focus on culture — creating environments where people experiment confidently, governance is strong, and outcomes are measurable. She combines local market insight with global experience across Australia, Asia-Pacific, Europe and Americas to help organisations scale with speed and confidence.

At Ecosystm, Jacqui partners with financial institutions to design future-ready operating models and data-driven strategies that create enduring value.

Her expertise includes Digital Transformation, Customer Experience, Data and AI, Scaled Agile, Supplier Ecosystems, Enterprise Architecture, and Governance, Risk and Controls.

Jacqui is passionate about mentoring digital leaders and advancing female participation in STEM.