Tim brings more than 20 years of experience in designing and implementing Cloud, CX, End-User Computing, IT Service and Operations, AI and Automation strategies to help businesses drive greater value from their technology decisions and investments. Today he focuses on the issues that keep CIOs, CTOs and digital leaders awake at night – including hybrid cloud, cybersecurity and AI. Tim has become among the most prolific analysts in the arena of Artificial Intelligence with a true global following and leads Ecosystm’s AI practice. In his previous role, Tim spent 12 years at Forrester Research, most recently as a Principal Analyst, helping IT leaders improve their digital capabilities. Prior to this, he was Research Director for IT Solutions at IDC in Australia and the United Kingdom, where he assisted IT vendors in designing solutions to better fit market requirements, and IT buyers in improving the effectiveness of their IT functions. Beyond the office, Tim boasts an international reputation as an entertaining and informative public speaker on the key trends in the IT market. Tim graduated from University of Technology Sydney with a BA majoring in Marketing and Research.