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2026 Tech Trends: CIO Playbook

AI is transforming enterprise technology at unprecedented speed. Agentic AI platforms are automating complex workflows, while domain-specific and edge AI are scaling rapidly.

Ecosystm Predicts: Resilience: Top 5 Cyber Trends for 2026

Explore Ecosystm’s top forecasts for 2026 and prepare for a year where resilience, governance, and trust become core business priorities.

Ecosystm Predicts: Intelligence: Top 5 Enterprise AI Trends for 2026

Discover the key enterprise AI trends shaping the tech landscape in 2026, and what’s changing, why it matters, and how leaders need to prepare.
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Ecosystm Predicts: Foundations: Top 5 Infra Trends for 2026

Infrastructure will shape who leads and who lags in 2026. Growing AI demands are exposing the limits of legacy systems, siloed data, and energy capacity, forcing organisations and governments to strengthen their core foundations. Discover the top infrastructure trends shaping the tech landscape in 2026 and what leaders need to prioritise.

Ecosystm Predicts: Key Tech Trends & Disruptions in 2026

From sovereign AI and the global compute race to agentic systems transforming how work gets done, 2026 won’t be defined by more AI – it will be defined by where AI runs, who controls it, and how safely it acts. So what should tech providers, enterprises, and investors watch? Discover the top forecasts from Ecosystm analysts.

New Zealand Tech Trends 2026

The foundations of New Zealand’s past and its culture of experimentation have set the stage, but 2026 will test which organisations can scale, govern responsibly, and leverage emerging technologies effectively.

Salesforce’s Agentic AI Vision at Dreamforce 2026

At Dreamforce, Salesforce outlined its vision for AI agents across applications and interfaces. Ecosystm explores the announcements, demos and messaging, examining the thinking behind Salesforce’s strategy, culture and long-term direction.

Report: Software Delivery Beyond Code

This report examines how developer experience, platform engineering, and observability are reshaping software delivery.

AI Policy: Managing the Risks of Action and Inaction

AI policy must balance the risks of moving too quickly with the costs of delaying useful AI. This report examines the policy trade offs shaping AI governance across Asia Pacific, including deployment risks, cybersecurity and the growing need for controls around AI agents.

Report: Workforce Blueprint for AI

AI is changing the tasks, tools, and roles people encounter at work, while reshaping how organisations, industries, and education systems operate. The report examines what this means for young people and the wider workforce across Asia Pacific and sets out priorities for building the capabilities needed as work continues to evolve.

Fujitsu Oceania Executive Analyst & Advisor Day 2026: Highlights

Fujitsu’s 2026 Oceania Analyst & Advisor Day highlighted a broader shift in how the company is shaping its portfolio and operating model.

AI Inference Economics: Managing the Cost of Scale

Ecosystm Principal Advisor Darian Bird explores AI inference consumption, evolving pricing models, and the future of inference economics.
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Ecosystm VendorSphere: Qualtrics X4 Sydney 2025

Qualtrics, a leading global Voice of Customer (VoC) provider, held its annual X4 conference in May, at the ICC in Sydney. The event included an exclusive media lunch and focused on Qualtrics’ latest announcements and product enhancements, many of which were first unveiled at its US event in March.
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AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.
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Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.
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Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

AI in Insurance: Risk, Automation & Accountability

How are insurers putting AI to work, and where are new risks and regulatory requirements shaping its use? Here are some examples from across the region.

AI in Education: Capacity, Access & Skills

AI is helping education systems across Asia Pacific. What are education systems across the region putting into practice.

AI in Telecom: Control, Infrastructure & Scale

AI is reaching deeper into telecom operations. Here are some trends from Asia Pacific telecom.

Retail in Asia Pacific: Building Advantage with AI

Where are retailers across Asia Pacific applying AI, and what does it take to move from individual use cases to broader business value.

AI in Public Sector: Turning Government Strategy into Public Value

AI is moving from policy discussions into government operations. What are governments actually doing with AI? Here are some examples.

Manufacturing in Asia Pacific: AI, Resilience & Industrial Competitiveness

Explore how AI is reshaping manufacturing in Asia Pacific through smarter operations, greater productivity, and stronger resilience.
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Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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