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Insights

The Quest for Business Value In IoT Enabled Supply Chains

Dr. Kaushik Ghatak, Principal Advisor, Supply Chain, Ecosystm at Ecosystm's Digital Supply Chain BreakFirst on answering the ‘why’ question for developing the business case for IoT capability development in the world of supply chains.

Fujitsu Oceania Executive Analyst & Advisor Day 2026: Highlights

Fujitsu’s 2026 Oceania Analyst & Advisor Day highlighted a broader shift in how the company is shaping its portfolio and operating model.

AI Inference Economics: Managing the Cost of Scale

Ecosystm Principal Advisor Darian Bird explores AI inference consumption, evolving pricing models, and the future of inference economics.

IBM Think on Tour: Singapore Highlights

Ecosystm analysts share their take on the announcements, demonstrations, and messaging from the IBM Think on Tour Singapore event.

IBM Think Leader Insights: Building the AI-First Enterprise

Large language models have shaped the first wave of enterprise AI, but they are not the optimal choice for every application. This report authored by Ecosystm Principal Advisor Darian Bird examines why small language models are becoming an important part of enterprise AI architectures.

Australia Google Cloud Summit 2026: Highlights From Sydney

The 2026 Google Cloud Summit and Analyst Connect in Sydney highlighted a shift in how competitive advantage is being framed in the cloud market. Here are the 5 key takeaways.

Report: Right-Sizing Enterprise AI: The Rise of Small Language Models

Large language models have shaped the first wave of enterprise AI, but they are not the optimal choice for every application. This report authored by Ecosystm Principal Advisor Darian Bird examines why small language models are becoming an important part of enterprise AI architectures.

Ecosystm VendorSphere: Inside Lenovo’s Strategy for the Distributed AI Future 

At Lenovo’s Global Industry Analyst Conference held in Raleigh, North Carolina, the conversation was unmistakably centred on AI. The company’s leadership spoke with the confidence of an organisation that no longer views AI as a feature or a future trend, but as the operating principle of its business.
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Ecosystm VendorSphere: Qualtrics X4 Sydney 2025

Qualtrics, a leading global Voice of Customer (VoC) provider, held its annual X4 conference in May, at the ICC in Sydney. The event included an exclusive media lunch and focused on Qualtrics’ latest announcements and product enhancements, many of which were first unveiled at its US event in March.
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AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.
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Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.
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Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

AI in the Philippines: Building on Existing Strengths

The Philippines is building its AI agenda across several fronts: domestic compute and data infrastructure, AI and semiconductor capabilities, public-sector applications, and wider access to AI skills and tools.

AI in Singapore: The Enterprise Reality

Singapore has made AI a national priority, with significant investment in adoption, skills, infrastructure, research, and governance.

AI in Malaysia: Connecting the Foundations

Five trends shaping Malaysia’s next phase of enterprise AI adoption.

AI in Hong Kong: The Enterprise Adoption Story

Explore five AI trends shaping enterprise priorities in Hong Kong, from governance and data to workforce readiness and adoption.

AI in Indonesia: Strengthening the Foundations for Enterprise Adoption

Indonesia is building the foundations for AI across a geographically complex and rapidly digitising economy. But enterprise adoption is moving at a different pace.

AI in Thailand: Enterprise Adoption & Readiness Enablers

AI in Thailand is being tied to broader economic and industrial priorities with the realisation that it is not just about standalone technology adoption.

The Architecture of Specialised AI Agents

How AI is shifting from single systems to agent networks, and why orchestration and governance are key to scaling them.

Finding the Sweet Spot for AI Agents

Where agentic AI is delivering impact, what is slowing adoption, and how organisations can scale it with the right balance of autonomy, oversight, and risk.

Themes Defining New Zealand’s Next Wave of Enterprise Innovation

Enterprise innovation in New Zealand has to advance on several fronts – from purpose-driven technology and Māori data stewardship to sovereign AI, deep tech adoption, and human-AI collaboration.

Ensuring Trust and Control: CISO Playbook

AI does not improve security by default. For CISOs, adoption of AI is a given; the focus now shifts to accountability. As the executives responsible for enterprise risk, data protection, and security architecture, CISOs are uniquely positioned to govern how AI is deployed, monitored, and controlled.
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2026 Tech Trends: What Business Leaders Need to Know

This guide outlines the leadership priorities shaping the year ahead and the practical shifts executives must make to align strategy, workforce, and operations in an AI-driven enterprise.

2026 Tech Trends: CIO Playbook

This guide highlights the trends and practical takeaways to help CIOs drive innovation and informed decisions in 2026.
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Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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