Insights

AI in Insurance: Risk, Automation & Accountability

How are insurers putting AI to work, and where are new risks and regulatory requirements shaping its use? Here are some examples from across the region.

AI is Changing Work. Are We Preparing The Youth?

Young people already use AI in their studies and daily lives. AI is likely to change the work they do and the opportunities available to them, but how much say will they have in shaping that future? And are education systems preparing them for it?

AI in Education: Capacity, Access & Skills

AI is helping education systems across Asia Pacific. What are education systems across the region putting into practice.

The New AI Rack: How AI is Reshaping the Infrastructure Stack

The data centre rack has long been a basic unit of infrastructure design, bringing together the components needed to run enterprise workloads. AI is placing new demands on this familiar structure.

Salesforce’s Agentic AI Vision at Dreamforce 2026

At Dreamforce, Salesforce outlined its vision for AI agents across applications and interfaces. Ecosystm explores the announcements, demos and messaging, examining the thinking behind Salesforce’s strategy, culture and long-term direction.

Australia’s Enterprise AI Adoption: Where the Work Gets Harder

Discover five emerging trends shaping AI adoption, implementation, and challenges across Australian enterprises.

Salesforce’s Agentic AI Vision at Dreamforce 2026

At Dreamforce, Salesforce outlined its vision for AI agents across applications and interfaces. Ecosystm explores the announcements, demos and messaging, examining the thinking behind Salesforce’s strategy, culture and long-term direction.

Report: Software Delivery Beyond Code

This report examines how developer experience, platform engineering, and observability are reshaping software delivery.

AI Policy: Managing the Risks of Action and Inaction

AI policy must balance the risks of moving too quickly with the costs of delaying useful AI. This report examines the policy trade offs shaping AI governance across Asia Pacific, including deployment risks, cybersecurity and the growing need for controls around AI agents.

Report: Workforce Blueprint for AI

AI is changing the tasks, tools, and roles people encounter at work, while reshaping how organisations, industries, and education systems operate. The report examines what this means for young people and the wider workforce across Asia Pacific and sets out priorities for building the capabilities needed as work continues to evolve.

Fujitsu Oceania Executive Analyst & Advisor Day 2026: Highlights

Fujitsu’s 2026 Oceania Analyst & Advisor Day highlighted a broader shift in how the company is shaping its portfolio and operating model.

AI Inference Economics: Managing the Cost of Scale

Ecosystm Principal Advisor Darian Bird explores AI inference consumption, evolving pricing models, and the future of inference economics.

Can AI Safety and National Security Coexist?

Darian Bird looks at whether AI safety commitments can coexist with the demands of national security.

AI & the Future of Tech Services: Challenges & Opportunities

IT budgets are rising again. Global technology spend is growing 7-9%, driven by data centres and the AI build-out. Yet the services business tells a very different story.

The Emerging Economics of Enterprise AI: A Practical Guide for 2026

As AI moves into production, enterprises are discovering a simple truth: AI is not just a technical challenge but an economic one. Continuous use of GenAI and Agentic AI can consume vast amounts of compute, storage, and tokens, creating the real risk of runaway operational costs.

Leading with People and Planet: New Zealand’s Tech Imperative 

New Zealand’s public sector is redefining what it means to innovate with technology. The focus has shifted from just “digitisation for efficiency,” to purpose-driven outcomes – rooted in sustainability, equity, and trust and guided by Māori worldviews that emphasise the relationship between people and the environment (te tangata me te taiao).

Ground Realities: New Zealand’s Tech Pulse  

Innovation is a shared national mission in New Zealand – one grounded in trust, inclusion, and long-term value. Technology is evolving faster than ever, but what defines the country’s progress is how purposefully it’s being applied.

Ecosystm VendorSphere: Inside Lenovo’s Strategy for the Distributed AI Future 

At Lenovo’s Global Industry Analyst Conference held in Raleigh, North Carolina, the conversation was unmistakably centred on AI. The company’s leadership spoke with the confidence of an organisation that no longer views AI as a feature or a future trend, but as the operating principle of its business.

Ground Realities: The Philippines’ Tech Pulse

The Philippines is shifting gears – and the shift is already visible across government, finance, education, healthcare, and commerce, powered by stronger infrastructure, clearer regulation, and a push for inclusion. At Ecosystm, our conversations with business and tech leaders reveal how the country is building equity, resilience, and innovation to fuel its next wave of growth.

Ground Realities: Thailand Tech Pulse

Thailand is at a pivotal point in its digital journey, where big ambitions meet pressing realities. The country’s future growth and resilience will hinge on how quickly it can close infrastructure gaps, expand inclusion, and accelerate its digital economy. At Ecosystm, our conversations with Thai leaders highlight where the urgency is greatest and what actions are needed to move from vision to impact.

Ground Realities: Malaysia Tech Pulse

Malaysia is shifting from the idea of transformation to tangible impact. Insights from Ecosystm’s market engagements reveal the forces shaping the nation’s innovation agenda and how enterprises are turning digital initiatives into measurable growth.

Ground Realities: Indonesia Tech Pulse

Indonesia’s digital economy is accelerating fast; but execution often trails ambition. Drawing on insights from Ecosystm market engagements, we explore the realities shaping the nation’s tech future and what it will take to scale with real impact.

Unstructured Feedback Analysis Technology

CX vendors are embedding GenAI capabilities into their solutions and launching new products or features, leading to market fragmentation in the VoC space.

Ecosystm Leaders BreakFirst – Panel Q&A

Ecosystm Leaders BreakFirst - Panel Question and Answer session with the audience.

Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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