Insights

AI in Insurance: Risk, Automation & Accountability

How are insurers putting AI to work, and where are new risks and regulatory requirements shaping its use? Here are some examples from across the region.

AI is Changing Work. Are We Preparing The Youth?

Young people already use AI in their studies and daily lives. AI is likely to change the work they do and the opportunities available to them, but how much say will they have in shaping that future? And are education systems preparing them for it?

AI in Education: Capacity, Access & Skills

AI is helping education systems across Asia Pacific. What are education systems across the region putting into practice.

The New AI Rack: How AI is Reshaping the Infrastructure Stack

The data centre rack has long been a basic unit of infrastructure design, bringing together the components needed to run enterprise workloads. AI is placing new demands on this familiar structure.

Salesforce’s Agentic AI Vision at Dreamforce 2026

At Dreamforce, Salesforce outlined its vision for AI agents across applications and interfaces. Ecosystm explores the announcements, demos and messaging, examining the thinking behind Salesforce’s strategy, culture and long-term direction.

Australia’s Enterprise AI Adoption: Where the Work Gets Harder

Discover five emerging trends shaping AI adoption, implementation, and challenges across Australian enterprises.

IBM Think on Tour: Singapore Highlights

Ecosystm analysts share their take on the announcements, demonstrations, and messaging from the IBM Think on Tour Singapore event.

IBM Think Leader Insights: Building the AI-First Enterprise

Large language models have shaped the first wave of enterprise AI, but they are not the optimal choice for every application. This report authored by Ecosystm Principal Advisor Darian Bird examines why small language models are becoming an important part of enterprise AI architectures.

Australia Google Cloud Summit 2026: Highlights From Sydney

The 2026 Google Cloud Summit and Analyst Connect in Sydney highlighted a shift in how competitive advantage is being framed in the cloud market. Here are the 5 key takeaways.

Report: Right-Sizing Enterprise AI: The Rise of Small Language Models

Large language models have shaped the first wave of enterprise AI, but they are not the optimal choice for every application. This report authored by Ecosystm Principal Advisor Darian Bird examines why small language models are becoming an important part of enterprise AI architectures.

Modernising the Banking Core: Commonwealth Bank of Australia’s Banking Platform Re-architecture

Discover how Commonwealth Bank modernised its core platform to boost resilience, innovation, and AI-ready banking capabilities.

Report: AI in Practice: How Malaysia’s Banks & DFIs are Adopting and Governing AI

Discover how Malaysia's financial institutions are scaling AI, strengthening governance, and building the capabilities needed to move from experimentation to enterprise-wide adoption.

AI In Healthcare: From Early Leadership To System-Wide Integration

AI in healthcare is scaling from pilots to system-wide care delivery across Asia Pacific.

Infrastructure Rewired: From Capacity to Coherence

This blog looks at how AI demand is driving new infrastructure strategies in Asia Pacific.

Shifting Trends in Data Governance: Sovereignty & AI

Data governance has traditionally sat within policy, compliance, and risk functions. That separation is becoming harder to maintain. Governance is moving closer to how data platforms, AI systems, and infrastructure are designed and operated.

Building AI on Sensitive Data: Privacy-Preserving Approaches

How organisations can train and scale AI when data is sensitive, restricted, and cannot be freely shared or used.

Bridging the AI Gap: Why Data & IT Leadership Are Converging

Why AI is bringing data and IT teams closer together

Hybrid Cloud 2.0: Designing for Sovereign AI in New Zealand

Why Hybrid Cloud 2.0 is becoming the foundation for sovereign AI in New Zealand

Australia’s Enterprise AI Adoption: Where the Work Gets Harder

Discover five emerging trends shaping AI adoption, implementation, and challenges across Australian enterprises.

Enterprise AI in Vietnam: Adoption, Applications & Readiness

Vietnam’s AI adoption is growing, shaped by national priorities in data, computing, skills, and governance, with enterprises exploring applications at varying stages.

AI in the Philippines: Building on Existing Strengths

The Philippines is building its AI agenda across several fronts: domestic compute and data infrastructure, AI and semiconductor capabilities, public-sector applications, and wider access to AI skills and tools.

AI in Singapore: The Enterprise Reality

Singapore has made AI a national priority, with significant investment in adoption, skills, infrastructure, research, and governance.

AI in Malaysia: Connecting the Foundations

Five trends shaping Malaysia’s next phase of enterprise AI adoption.

AI in Hong Kong: The Enterprise Adoption Story

Explore five AI trends shaping enterprise priorities in Hong Kong, from governance and data to workforce readiness and adoption.

Ground Realities: The Philippines’ Tech Pulse

The Philippines is shifting gears – and the shift is already visible across government, finance, education, healthcare, and commerce, powered by stronger infrastructure, clearer regulation, and a push for inclusion. At Ecosystm, our conversations with business and tech leaders reveal how the country is building equity, resilience, and innovation to fuel its next wave of growth.

Ground Realities: Thailand Tech Pulse

Thailand is at a pivotal point in its digital journey, where big ambitions meet pressing realities. The country’s future growth and resilience will hinge on how quickly it can close infrastructure gaps, expand inclusion, and accelerate its digital economy. At Ecosystm, our conversations with Thai leaders highlight where the urgency is greatest and what actions are needed to move from vision to impact.

Ground Realities: Malaysia Tech Pulse

Malaysia is shifting from the idea of transformation to tangible impact. Insights from Ecosystm’s market engagements reveal the forces shaping the nation’s innovation agenda and how enterprises are turning digital initiatives into measurable growth.

Ground Realities: Indonesia Tech Pulse

Indonesia’s digital economy is accelerating fast; but execution often trails ambition. Drawing on insights from Ecosystm market engagements, we explore the realities shaping the nation’s tech future and what it will take to scale with real impact.

Unstructured Feedback Analysis Technology

CX vendors are embedding GenAI capabilities into their solutions and launching new products or features, leading to market fragmentation in the VoC space.

Ecosystm Leaders BreakFirst – Panel Q&A

Ecosystm Leaders BreakFirst - Panel Question and Answer session with the audience.

Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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