Insights

Ground Realities: Singapore Tech Pulse

At Ecosystm, our discussions with policymakers and enterprise leaders show how the Singapore is shaping its digital future with real-world impact, regional relevance, and long-term resilience.

Ground Realities: The Philippines’ Tech Pulse

The Philippines is shifting gears – and the shift is already visible across government, finance, education, healthcare, and commerce, powered by stronger infrastructure, clearer regulation, and a push for inclusion. At Ecosystm, our conversations with business and tech leaders reveal how the country is building equity, resilience, and innovation to fuel its next wave of growth.

Ground Realities: Thailand Tech Pulse

Thailand is at a pivotal point in its digital journey, where big ambitions meet pressing realities. The country’s future growth and resilience will hinge on how quickly it can close infrastructure gaps, expand inclusion, and accelerate its digital economy. At Ecosystm, our conversations with Thai leaders highlight where the urgency is greatest and what actions are needed to move from vision to impact.

Ground Realities: Malaysia Tech Pulse

Malaysia is shifting from the idea of transformation to tangible impact. Insights from Ecosystm’s market engagements reveal the forces shaping the nation’s innovation agenda and how enterprises are turning digital initiatives into measurable growth.

Ground Realities: Indonesia Tech Pulse

Indonesia’s digital economy is accelerating fast; but execution often trails ambition. Drawing on insights from Ecosystm market engagements, we explore the realities shaping the nation’s tech future and what it will take to scale with real impact.

Whitepaper: Use Backcasting, Not Forecasting in Uncertain Times

AI has moved rapidly from a specialist technology into a foundational capability for economies, governments, and societies, widely embedded in critical infrastructure, public services, defence systems, and the everyday operation of markets and institutions.

Report: Mind the Gap: Bridging the AI Infrastructure Readiness Divide​​

The AI Infrastructure Readiness Assessment Report highlights a widening gap between AI ambition and the ability to scale it across Asia.

Report: Sovereign AI: Strategic Control In A Multi Polar World

This report shows how to design sovereign AI so states and organisations retain real control over critical systems, data, and models in a multi-polar world.

Whitepaper: From Planning to Progress: AI-Driven Sustainability in Practice

Ecosystm, in partnership with Kyndryl and Microsoft, presents the findings of the 3rd edition of the Global Sustainability Barometer Study. This year the research takes a deeper look at how organisations are using AI to turn sustainability ambitions into measurable outcomes.

Whitepaper: Accelerating SME AI Adoption Through Open Source in Malaysia’s Digital Future

Ecosystm, in collaboration with Red Hat and supported by the National AI Office Malaysia (NAIO), has released a new study exploring Malaysia’s ambition to become an artificial intelligence (AI) leader.

eBook: Making AI Work: Strategy, Data, and the Power of Ecosystems

AI is reshaping business faster than ever, moving from hype to a boardroom must-have. Yet, many organisations struggle with strategy, data readiness, and scaling impact. Authored by Sash Mukherjee, this eBook in partnership with Snowflake, examines these challenges and provides a clear roadmap for leading with AI at scale.

Whitepaper: Use Backcasting, Not Forecasting in Uncertain Times

AI has moved rapidly from a specialist technology into a foundational capability for economies, governments, and societies, widely embedded in critical infrastructure, public services, defence systems, and the everyday operation of markets and institutions.

Ecosystm VendorSphere: Qualtrics X4 Sydney 2025

Qualtrics, a leading global Voice of Customer (VoC) provider, held its annual X4 conference in May, at the ICC in Sydney. The event included an exclusive media lunch and focused on Qualtrics’ latest announcements and product enhancements, many of which were first unveiled at its US event in March.

AI’s Unintended Consequences: The Automation Paradox

Artificial Intelligence has become synonymous with efficiency and innovation. Enterprises are leveraging AI to automate repetitive tasks, optimise decision-making, and accelerate productivity. Yet as adoption scales, a paradox is emerging: automation is creating new challenges alongside the efficiencies it promises.

VoC Market Shakeup: PG Forsta Acquires InMoment

The Voice of Customer (VoC) market continues to evolve, often driven by technological advancements as well as M&As. Medallia, Qualtrics, and InMoment are the three major VoC players in the enterprise segment globally and locally across ANZ.

Unstructured Feedback Analysis Technology: Making Sense of the Market Fragmentation

The concept of customer feedback is evolving, and how organisations design and manage VoC programs must also change. Technology is now capable of enabling customer teams to tap into all those unsolicited, and often unstructured, raw feedback sources.

Feedback Disruption: Breaking Down Silos with GenAI

Customer feedback is at the heart of Customer Experience (CX). But it’s changing. What we consider customer feedback, how we collect and analyse it, and how we act on it is changing.

Hybrid Cloud 2.0: Designing for Sovereign AI in New Zealand

Why Hybrid Cloud 2.0 is becoming the foundation for sovereign AI in New Zealand

From Access to Control: New Zealand’s Digital Direction

A look at how businesses and public services in New Zealand are adapting to new technologies.

Global Partnerships Reshaping India’s Tech Foundations​

Six partnerships that show how India is building capability across critical technology ecosystems.

Modernisation with a Mandate

Our Pulse of India’s CIOs Study 2026 shows a clear focus on initiatives that enhance customer experience, improve service quality, and deliver new digital offerings, while simultaneously strengthening the operational backbone that makes these ambitions possible.

AI in India: Understanding vs Implementation

Insights from the Pulse of India's CIOs Study, 2026, by Ecosystm show a shift in how organisations are approaching innovation. Boardroom conversations are moving away from AI hype to focus on building technology environments that are stable, resilient, and trusted.

Tech M&A Signals: Compute, Orchestration & Sovereignty

Recent tech deals show where organisations are investing to support AI at scale.

Ecosystm Leaders BreakFirst – Panel Q&A

Ecosystm Leaders BreakFirst - Panel Question and Answer session with the audience.

Ecosystm Leaders BreakFirst – A Supply Chain Case Study

In this presentation, Kaushik Ghatak, Principal Advisor, Ecosystm explores how leading organisations are leveraging Industry 4.0 capabilities and embracing digitalisation to make their supply chains more transparent, connected, and collaborative.

Ecosystm Engage Ep 22: The Not So Daily Show

In Episode 22 of “Ecosystm Engage: The Not So Daily Show”, Scott Hunter, Head, Cloud Value Advisory – JAPAC, Google is in conversation with Dr. Kaushik Ghatak, Principal Advisor, Ecosystm and our CEO, Amit Gupta on aligning Business Value.

Ecosystm Engage Ep.13: Expert Edition – The New Retail Paradigm

The New Retail with Dr Alea Fairchild and Dr Kaushik Ghatak, Principal Advisors, Ecosystm. As retailers find themselves at the blunt end of the supply chain during the pandemic, how retailers will use technology to transform inventory management.

Ecosystm Engage Ep.2: The Expert Edition (Part-2)

In Episode Two of Ecosystm Engage: The Not So Daily Show, Ecosystm CEO Amit Gupta speaks with a group of Ecosystm Principal Advisors and discusses on how organisations are dealing with the current environment

Digital Supply Chain Panel Discussion

Industry experts Debashish, Lokesh, and Dr. Kaushik sat down to peel back the layers of digital transformation within the supply chain. While the conversation touched on the "shiniest" new toys—from IoT sensors to AI—the overarching message was clear: Technology is the enabler, but business value must be the driver.

Ecosystm Podcast Episode 37- Insights from Shayan Hazir (HSBC)

Join us for an enlightening conversation with Shayan Hazir, Chief Digital Officer, ASEAN at HSBC, and Sash Mukherjee, VP of Industry Insights at Ecosystm, as they explore the profound impact of Technology on the financial landscape. In this comprehensive discussion, Shayan sheds light on the shape of innovation in today’s tech-centric world and the challenges […]

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